Frequently Asked Questions

Please read our FAQ before sending us a message.

We offer a wide variety of phone accessories, including phone cases, chargers, screen protectors, headphones, power banks, and more. Our products are designed to enhance your mobile experience and protect your devices.

Simply browse our website, add your desired items to the cart, and proceed to checkout. You’ll be able to choose your payment method and provide shipping details to complete your order.

Orders typically ship within [X] business days. Delivery times depend on your location, but most orders arrive within 3 to 6 business days.

Yes, we offer free shipping on all orders within [your country/region]. For international shipping, additional fees may apply.

We want you to be completely satisfied with your purchase! If you’re not happy with your order, you can return or exchange it within 5 days of receiving your item. Please ensure the products are unused and in their original packaging.

Once your order is shipped, you’ll receive a tracking number via email if you chose express shipping. For free shipping we will ship via Canada Post Letter Mail and the package will show up in your mail box within  5 – 6 business days.

Send us an email

casesbysana@gmail.com

Please contact us at the above email if you have any issues or concerns.