Welcome to CasesBySana, your go-to destination for high-quality, affordable phone accessories! We are a small, passionate team dedicated to providing top-notch products that enhance your mobile experience. From sleek cases and durable chargers to stylish headphones and unique gadgets, we offer a wide range of accessories designed to suit every need and style.
Our mission is to offer customers a seamless shopping experience, fast delivery, and exceptional customer service. Whether you’re looking to protect your phone, upgrade your audio, or just add a personal touch, we have something for everyone.
Thank you for choosing CasesBySana— where quality and convenience meet!
1. What products do you sell? We offer a wide variety of phone accessories, including phone cases and protectors.
2. How do I place an order? Simply browse our website, add your desired items to the cart, and proceed to checkout. You’ll be able to choose your payment method and provide shipping details to complete your order.
3. Do you offer free shipping? Yes, we offer free shipping on all orders within Canada. For international shipping, additional fees may apply.
4. How long will it take to receive my order? Orders typically ship within [X] business days. Delivery times depend on your location, but most orders arrive within 4 to 6 days.
5. Can I return or exchange my items? We want you to be completely satisfied with your purchase! If you’re not happy with your order, you can return or exchange it within 7 days of receiving your item. Please ensure the products are unused and in their original packaging.
6. How can I track my order? Once your order is shipped, you’ll receive a tracking number via email. You can use this number to track your package on the carrier’s website.
7. What payment methods do you accept? We accept a variety of payment options, including credit/debit cards, PayPal, and other secure payment methods.
8. Are your products compatible with all phone models? Most of our accessories are designed to be compatible with a wide range of phone models. Check the product description for specific compatibility details before purchasing.
9. Do you offer bulk purchasing or wholesale options? Yes, we offer bulk purchasing and wholesale pricing for businesses. Please contact us directly for more information.
10. How can I contact customer service? If you have any questions or need assistance, you can reach our customer service team via email at casesbysana@gmail.com or by using the contact form on our website. We’re here to help!
Thank you for shopping at CasesBySana!